Returning Items: A Guide to Victorio Johnny Apple Peeler Base

When you purchase an item from Amazon International Store, you have the right to return it if you change your mind or if the item doesn't meet your expectations. In this article, we will outline our returns policy for the Victorio Johnny Apple Peeler base and other items sold on our platform.

Returns Window

The returns window varies depending on the type of item you purchased. For most new and unopened Amazon International Store items, you have 30 days from receipt of delivery to initiate a return. However, some items such as personal care appliances, clothing and accessories, sports equipment, pet habitats, and computer components can only be returned within 15 days of delivery.

Restocking Fee

If we receive your returned item(s) after 45 days from receipt of delivery, we may deduct a 20% restocking fee from your refund. Please note that it can take up to 15 days for an item to reach us once you return it.

Change of Mind Returns

If you change your mind about an item, you can initiate a return through our online Returns Support Centre within 30 days of receipt of delivery. However, please note that original delivery costs, Import Fees Deposit and return shipping for change of mind returns are not refunded.

Refunds and Replacements

For damaged/defective or any Amazon error returns, you will receive a full refund including a refund of original shipping charges. If the item is no longer available, we may offer a replacement or store credit. However, replacements are only available for items that are sold and fulfilled by Amazon SG.

Third-Party Sellers

If an item is sold and fulfilled by a third-party seller, you should check their returns policy to determine whether it can be returned. Third-party sellers on Amazon.sg are expected to offer returns on an equivalent basis, but their policies may vary.

Returning items from Amazon International Store is easy and hassle-free. Whether you change your mind or receive a damaged item, we are committed to providing a satisfactory experience for our customers. If you have any questions about our returns policy, please feel free to contact us through our online Returns Support Centre.

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